Contact

Reach the desk via the PGP key displayed on the market page, or submit tickets inside the Crown Market interface for account issues. There is no standard email inbox, because clearnet mail leaves traces. Email can reveal your identity through headers and metadata, so both sides of the conversation stay anonymous by design.

What to include

State the exact onion address that is not working.
Explain the source where you originally found the link.
Describe the error message shown by your Tor Browser.

Response time

Expect replies within a few days, not minutes. The desk handles inquiries between shifts and rotations. Complex issues might take longer to investigate thoroughly. Patience is part of the process here.